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returns policy

 
   

Returns Policy

 
 

Our 30-day Returns Guarantee
This returns policy does not affect your statutory rights.

Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. Specific rules apply regarding refunds of delivery charges (see our Terms & Conditions).

NB: we can only accept the return of opened items if they are faulty. We are unable to exchange items that are not damaged, defective or incorrect.

For all returns: - you are required to fill out the Returns Form below and send it to us in order to process any returns or refunds.

Details of your returns:

Complete this returns form and we will reply to you with a Returns Authorisation, details of any applicable refunds and details of how to return the goods to us. Please make sure you have read our Returns and Refunds policies.

Please note - this form is for returns only. We will reply by email to all forms returned to us.

Name:

Email:

Order No:

 Enter the Order Number from your original receipt.

Order Date:

 Enter the Order Date from your original receipt.

Item(s) to return:

Reason for return:

Damaged in transport
Defective / Faulty Goods
Unwanted - 7-day Cooling-off period
Unwanted - 30 day Returns Guarantee

Any Comments:

 

 Saddles

    Leather | Synthetic | Child

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* Bridles & Bits

    Bits | Reins | Bridles

    Nosebands

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* Rider Clothing

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* Horse Clothing

    Rugs | Fly Masks

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* Grooming & Veterinary

    Stable | First Aid

    Brushes & Combs

    Plait, Pick & Cut

    Leather, Hoof & Leg Care

    Fly Repellants & Coat Care

* Miscellaneous

    Whips | Fluorescents

    Spurs | Dressage Markers

    Other Misc

* Special Offers

Special Offers
  * 

Airoform Dressage Girth
(£19.50) (was£21.95)

  * 

Thorowgood T6 Cob GP 3D
(£395.00) (was£449.00)

  * 

T6 3D Dressage Saddle
(£395.00) (was£449.00)

  * 

Thorowgood T6 3D Dressage
(£395.00) (was£449.00)

  * 

Thorowgood T4 3D High Wither
(£320.00) (was£349.00)

more special offers...
Best Sellers
  * 

Tri-Zone Brushing Boots (£19.95)

  * 

Aquacat pull on Jod Boot (£55.50)

  * 

easy fit gullet bars (£14.50)

  * 

Harry Hall ladies coverup (£30.00)

  * 

JHL Hunter Breastplate (£21.00)

  * 

Aquacat zip front jod boot (£55.50)

more best sellers...
Staff Recommended

We think these are the best products on the market at this time.

  * 

Net Relief Muzzle Net (£25.95)

  * 

Stay Put Rug Straps (£7.95)

  * 

Magnet Therapy Tendon Boot (£63.92)

  * 

Stretch & Flex Training Wraps (£49.00)

  * 

Stretch & Flex Flatwork Wraps (£32.50)

  * 

RS2000 Racesafe Body Protector (£128.00)

more staff picks...
 


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